Shipping policy
Shipping Policy
EliteSound Reseller
Introduction
Welcome to EliteSound Reseller! We are committed to delivering your earphones quickly, safely, and efficiently. Please read our shipping policy below to understand how we process and ship your orders.
Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
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Overnight Shipping: Next business day delivery
Delivery times are estimates and may vary depending on your location and external courier factors.
Order Processing Time
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Orders are processed within 1–2 business days (Monday–Friday).
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Orders placed after 12 PM or on weekends/holidays will be processed the next business day.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Order weight
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Delivery location
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Selected shipping method
You will see the final shipping cost before completing your purchase.
International Shipping
We ship worldwide.
International delivery times and shipping rates vary by destination.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact our customer support team within 7 days of delivery for assistance. We will work quickly to resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
EliteSound Reseller is not responsible for packages delivered to an incorrect address provided by the customer.