Privacy Policy

Privacy Policy

EliteSound Reseller
Last Updated: February 3, 2026

1. Introduction

EliteSound Reseller (“we,” “our,” or “us”) operates this store and website to provide customers with high-quality earphones and audio products.

Our store is hosted on Shopify, which allows us to sell products and process payments securely. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect the following types of personal information:

Contact Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Credit/debit card details

  • Payment confirmations

  • Transaction information

(Note: Payment data is processed securely through Shopify and payment providers. We do not store full card details.)

Account Information

  • Username and password

  • Preferences and order history

Order & Transaction Information

  • Products viewed or purchased

  • Returns and exchanges

  • Cart and wishlist activity

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions on our store

3. How We Collect Information

We collect information:

  • Directly from you (when placing an order, creating an account, or contacting us)

  • Automatically through cookies and similar technologies

  • From Shopify and service providers who help operate our store

  • From marketing and advertising partners

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide shipping and delivery updates

  • Manage returns and refunds

  • Improve our website and customer experience

  • Send promotional offers (you may unsubscribe anytime)

  • Prevent fraud and enhance security

  • Comply with legal obligations

5. Sharing of Information

We may share your information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors

  • Shipping and logistics partners

  • IT and analytics providers

  • Marketing and advertising partners

  • Legal authorities if required by law

We do not sell your personal information.

6. Shopify Relationship

Our store is powered by Shopify. Shopify may process your personal information to:

  • Provide secure payment processing

  • Improve platform performance

  • Enable fraud detection and analytics

For more information, you may review Shopify’s Privacy Policy at:
https://privacy.shopify.com

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze traffic

  • Show relevant advertisements

You can manage cookie settings through your browser.

8. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We recommend that you keep your login credentials confidential.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability

To exercise your rights, please contact us using the details below.

We will not discriminate against you for exercising your privacy rights.

11. Children’s Privacy

Our store is not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.

12. International Transfers

Your information may be processed outside your country, including in countries with different data protection laws. Where required, we rely on appropriate legal safeguards.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.